Korean Silk Bow Hair Tie

At clipclaw.store, your satisfaction is our highest priority. We understand that occasionally an item may not meet your expectations or may arrive damaged. We have established a comprehensive Return & Refund Policy to ensure a seamless and worry-free shopping experience.
Eligibility for Returns:

Items must be unused, unworn, and in their original packaging.
Scrunchies, bows, and hair accessories must retain all original tags and packaging to qualify.
Returns must be requested within 30 days of delivery.

Non-Returnable Items:

Personalized or custom-made items.
Items that show signs of wear, damage, or improper use.

How to Return an Item:

Contact our Customer Support team at support@clipclaw.store with your order number and reason for return.
Our team will provide detailed return instructions and a shipping label if applicable.
Carefully package the item to prevent damage during transit and ship it back to the address provided.

Refund Process:

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to the original payment method within 5–7 business days.
Shipping costs are non-refundable unless the return is due to an error on our part or a defective product.

Exchanges:

Exchanges are subject to product availability.
If you wish to exchange an item for a different color or style, please contact our support team for instructions.

We aim to make every return or exchange efficient, transparent, and stress-free, ensuring your experience with ClipClaw is always enjoyable.